NO. 02 - Backpack

Shipping

Free shipping within the EU (including Switzerland and Norway) for orders above 150 euro. For shipping to the USA, Canada, United Kingdom and Australia, shipping will be calculated separately upon check out. For shipping to all other country’s please contact us at hello@mrp-goods.com.

 

Tax

Import taxes and taxes vary from country to country and they depend on the value of your order. If in doubt please consult your country's governmental or national import office website for further information.

 

Returns

If you would like to return your order, you can return it within 14 days from the date of delivery. If your order has not yet shipped, you can cancel it at any time for a full refund.

Please note, goods returned must be in an unused, perfect condition, complete with original packaging.

 

If you are in the EU, Switzerland and Norway: We will arrange and pay for return shipping, and will refund the total order amount.

 

If you are outside of the EU: We don't cover the return shipping cost. The original outbound shipping cost will not be refunded if the order has been shipped. We can also manage the return process and shipping using our carriers, with the cost deducted from your refund. In this case, we will inform you about the return shipping cost. 

 

If there is something wrong with your product, we will make sure to fix this. Please notify us as soon as possible in this case, and no later than 14 days after receipt. 

 

Contact us at hello@mrp-goods.com to start your return. Please include your order number in the message.

Clean with damp cloth. No deturgent. Use leather wax or oil to protect and moisturize the leather.

We offer three generations of warranty covering repairs or replacements for functional damages. Broadly, this means things that prevent you, or your loved ones you have passed the product on to, from using the product. That means if there's a functional damage, we will fix it for you. We always favour fixing over replacing, because we understand the emotional value a true sustainable product can have. We do not cover related costs, such as shipping.